Q Why are you asking people for e-mail addresses? A We would like to be able to contact patients to ask them questions about the surgery
and how well we are doing to identify areas for improvement.
Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the
surgery, how well we are doing and to ensure changes that are being made are
patient focused. If your Doctor is responsible for making some of the changes in the
surgery they might see general feedback from patients.
Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this
purpose and will not be shared with anyone else.
Q How often will you contact me?
A Not very often, no more than 4 times a year.
Q What is a patient group/patient participation group?
A This is a group of volunteer patients who are involved in making sure the surgery
provides the services its patients need.
Q What if I no longer wish to be on the contact list of I leave the surgery?
A We will ask you to let us know by email if you do not wish to receive further
messages.