The answers to many of the questions that we get asked can be found on our website. We have carefully designed this site to enable you to find the help you need. There is information about common health conditions, our services, useful local and national health services and the NHS App.
The NHS is under a lot of pressure at the moment. We want to work as efficiently as we can while keeping patients safe. If we can deal with simple requests without booking an appointment, it means more appointments will be available for patients who are worried or have more complex health problems.
Please check our self-help and self-referral links to see if they answer your question. If you cannot find what you need, you are welcome to book an appointment.

Appointments, Prescriptions and other Admin requests:
For Appointment Bookings: online booking is available for doctor, ANP (Carley Moore) and clinical pharmacist appointments. Please click on ‘Get Started’ below.
If you have been sent a link via email/text, you can use the link to book.
For Admin requests: some Admin requests are available online. These include prescription requests, test results, travel forms and fit note extensions. You can also update your contact details. To see the full selection, please click on ‘Get Started’ below and select the appropriate service.
Unable to use our online services? Please call us on 01235 522602.

Watch the Online Services Help video
To learn how to submit online requests for an appointment at the practice, or administrative requests using our new system, please watch this video.
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