Confidentiality

This practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at a local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

IMPORTANT NOTICE FOR PARENTS – Access to children’s medical records from age 16 ceases.

Please be aware that once your child reaches the age of 16 you do not have access to their medical records and cannot receive information in relation to their medical consultations without their consent.

This means that you will not be able to receive test results, make inquiries about their medical history, or consult on their behalf without the practice being in receipt of their written permission for you to do so. You can, of course, attend consultations with them if they agree to you being there – we will assume consent has been given if your child allows you into the consultation room with them.

If you have any queries about this, or any matter of patient confidentiality, please speak to our General Manager.