What we do
Have your say!
The Marcham Road Health Centre Patient Participation Group (PPG) works in partnership with the Practice to improve two-way communication between the Practice and its patients. It provides a channel for patients’ suggestions and comments on the range and quality of services and facilities provided by the Practice; as well as making sure that the information provided for patients by the Practice is clear and helpful. We seek the views of Practice patients through direct communication, and occasional surveys, and ensure that as many patients as possible are kept informed about the Practice services, and any planned changes.
We are always keen to welcome new members to the group. PPG meetings are held at the Practice every two months, at which the PPG and the Practice agree areas for action. Attendees are also kept informed of local NHS issues. Members are welcome to attend as many or as few of these meetings as they wish; alternatively, they may prefer to remain in touch by email only.
The group is open to all registered patients of the practice over the age of 16.
Terms of Reference
1. Name of Group
The Group is called Marcham Road Health Centre (the Practice) Patient Participation Group (PPG), and is affiliated to the National Association of Patient Participation.
2. Aims of the PPG
The PPG works in partnership with the Practice to facilitate two-way communication between the Practice and its patients, to provide a channel for patients’ suggestions and to comment on non-clinical services, facilities and information provided for patients by the Practice. The PPG represents the “patient view”.
Membership is open to anyone registered with the practice who is over the age of sixteen.
The Officers (Chairman, Vice Chairman and Secretary) will be elected, from the membership, at the Annual General Meeting (AGM).
5. PPG Meetings
The PPG will meet regularly about 6 times each year, usually on a Monday. Start time will alternate between 2.30 and 6.30 pm.
The autumn meeting will include the AGM.
The Practice will be represented by two members of staff. The Practice Manager (or her deputy) and a GP Partner will attend the meetings as ex-officio members.
The Quorum for any bi-monthly meeting is four members which must include at least two officers and at least one ex-officio member.
All members are welcome to attend the bi-monthly meetings.
Agendas and Minutes of the bi-monthly meetings will be emailed to all members.