Appointments

Doctor appointments

We book Doctor appointments on the same day that you want your consultation, so called ‘same day appointments’. We encourage everyone who can, to book routine appointments via the home screen of this website. This will free up the Appointment phoneline for patients who need an urgent appointment or extra help making a booking.

Tips:

  • Book online via this website for routine same day appointments.
  • Call 01235 522602 for an urgent same day appointment if there are no more appointments available today online.
  • Answer all the triage questions as accurately as possible. You will be triaged whether you book online or by phone.

Nurse appointments

Nurse appointments are pre-bookable which means you can book an appointment for a future date.

Tips:

  • If you have been asked to book an appointment and sent an electronic booking link, please click on the link to book.
  • If you have not been sent an electronic booking link or the link is not working, call 01235 522602 (1.30 to 6.30pm).
  • Please avoid calling in the mornings when phonelines are extra busy.

Cancelling or changing an appointment

Please let us know as soon as possible if you are unable to make your appointment. If you have booked your appointment online, please use online booking system to change/cancel your appointment. If you booked by telephone, please call 01235 522602. Lines are open from 8.30am to 6.30pm.