Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. This includes patient enquiries about hospital appointments.

Please contact the relevant PALS service from the list below:

Oxford University Hospitals (OUH) Tel: 01865 221473. Email:

  • John Radcliffe Hospital. Tel: 01865 221473
  • Churchill Hospital. Tel: 01865 235855
  • Nuffield Orthopaedic Centre. Tel: 01865 221473
  • Horton General Hospital. Tel: 01295 229259

Oxford Health NHS Foundation Trust Tel: 0800 328 7971. Email:

Royal Berkshire Hospital NHS Foundation Trust Tel: 0118 322 8338. Email:

Great Western Hospital, Swindon. Tel: 01793 604031. Email:

If we have referred you to a different NHS provider and you are unable to find their PALS contact details, please call the surgery for help.